* TRENDZ ONLY OFFERS MERCHANDISE CREDIT FOR ALL RETURNS. WE DO NOT ISSUE REFUNDS TO THE ORIGINAL PAYMENT METHOD *
Please take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit never expires. We get New Arrivals EVERY DAY and know you will find something you love!
Returns
If you would like to return any items, they must be in new, unworn and unwashed condition. The package containing your return products must be post marked within 14 days of receiving your original package from Trendz Boutique. If you are local to our retail location you are able to bring your return into the store within 14 days of the purchase date. Returns brought to the store will be transferred to the warehouse for the return to be processed. Our retail location is unable to process the return of online orders.
If any items are not in new condition, the items will be donated and a credit will not be issued.
We DO NOT accept any returns on bodysuits, undergarments, earrings, hair accessories, seamless, mugs, tumblers or custom items.
Exchanges
Trendz does not accept exchanges. Due to our ever changing inventory we are unable to accept exchanges. If you need an item in a different size you will need to repurchase it with the merchandise credit issued from your return.
Gift Cards
Gift Cards are not eligible for returns.
Customers are responsible for all shipping charges for returns.
When returning any items, please include the packing slip that was included in your order. Please indicate on the packing slip whether you would like to exchange or return your items. Including this packing slip will help to expedite the return/ exchange process.
Please allow 7 business days for all exchanges and returns to be processed once we receive them. You will receive an email confirmation for your merchandise credit once it has been processed.
Return Address:
Trendz Boutique
55A Remington BLVD
Ronkonkoma NY 11779
