PLEASE double check your cart before ordering. Once an order has been placed we CANNOT make any changes or additions to your order. Any order that has been processed to ship cannot be canceled.
First class shipping is available for any packages under 15oz. First class shipping takes 5-7 business days for delivery once the package has been shipped. This option does not include any insurance.
Priority Shipping (recommended) is available for all packages. This shipping option has expedited delivery which is typically 3-4 business days. Priority shipping includes insurance on your package through the USPS.
Please allow up to 7 business days for all orders to ship. Once your order is processed to ship, you will receive an email with your tracking. The processing time starts from the day you receive the shipping email. Please note that the quoted shipping times at checkout DO NOT include our processing times.
DELIVERY
We ship to the address listed in the order confirmation. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. Quick! Take a glance or two and double check your address is right.
Please be aware that once a package is shipped, the USPS often does not update package tracking information until it is delivered.
Tracking information is provided on all orders. Trendz will only respond to requests to track orders that have gone beyond 14 business days from the date the order was placed.
Any package that is returned to the sender by the USPS and canceled by the customer is subject to a 20% restocking fee.
Trendz does not accept liability for any packages after they have been accepted by the USPS for delivery to customer. ALL LOST, STOLEN OR RETURNED packages are the responsibility of the buyer. In the rare event of a USPS failure, please contact them with any questions or concerns.
By purchasing from this site, you agree to our policies.
Defective Merchandise or Wrong Item Received
If you've received a defective item or received a wrong item, please contact our customer service department via email at shoptrendzboutique@gmail.com. You will be sent a prepaid return label to send the item back to us. Once we receive the item back your new item will be sent out. We must receive the item back within 14 days of you receiving your return label. Any packages returned after this time period will be refused and sent back.